Details
Member Protection & Complaint Handling Masterclass
Mon 01 Mar 2021 6:00PM — 7:00PM
Online - Zoom
Event information
This event has passed.
Presented by: Morgan Lander - Morgan Lander Advisory & Craig Beed - Hockey NSW COO
We will look at de-identified complaints that Hockey NSW has been aware over past few seasons including typical course of action and outcomes.
This session is suitable for volunteers who are directly involved with complaints and incident handling as well as disciplinary matters at their Club or Association.
Education Week is a week dedicated to upskilling our grassroots volunteers on various topics related to hockey, which we hope will reduce the burden on our local community heros and create a more positive overall experience for our members across the State.
An email will be sent to all registered participants before the session with details and a link to access the Zoom.